A Southwest Airlines Flight Attendant Just Did Something Incredible for a Southwest Passenger. Her Stunning Story of Kindness Went Viral
Travel | March 5, 2021
There’s a lot of sadness in the world. A lot of spite. And then, there’s Southwest Airlines.
I don’t mean to call out Southwest Airlines as the shangri-la of the skies. But survey after survey shows passengers rating Southwest higher than its competitors. And time after time it seems to come down to feelings.
Southwest and its employees just seem to be better at making passengers feel good about them.
Case in point: the Southwest Airlines pilot quickly who got permission to fly a series of 180 degree turns during the Great American Eclipse in 2017, so that a passenger could get a better photo.
Sophia
Sophia is a recent graduate from the Craig Newmark Graduate School of Journalism at CUNY. She is a freelance journalist based in New York City writing about everything from music to LGBTQ issues.