A Southwest Airlines Flight Attendant Just Did Something Incredible for a Southwest Passenger. Her Stunning Story of Kindness Went Viral

Travel | March 5, 2021

And now, we hear another Southwest Airlines employee story that might rival it.

This is the tale of a Southwest Airlines flight attendant, whose gesture literally helped a passenger achieve a lifelong dream. The passenger: Tracy Sharp, a Sacramento woman who has Down syndrome. The flight attendant: Vicki Heath.

The two met on a flight Sharp was taking home after visiting family in Houston a few months ago, and they had a conversation in which Sharp shared with Heath that it was her lifelong dream to be a flight attendant herself.

I will bet that 9,999 out of 10,000 people in Heath’s position would perhaps have replied with something nice but not meaningful, or even made a self-deprecating comment about their job. 

Sophia Iztok


Sophia is a recent graduate from the Craig Newmark Graduate School of Journalism at CUNY. She is a freelance journalist based in New York City writing about everything from music to LGBTQ issues.

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